Answer :

Ekta Book House, Fort Road


19 October 2018

The Principal

Prajapati Public School


Sub: Reply for error in the order

Dear Sir,

We regret that the books supplied to you are not according to the order. You have been our old costumer, and we apologise for this mistake. This error took place because our employee took holidays of 4 days and all orders were completed by me, I accept that under pressure, I made this silly mistake. You have ordered the following books:

i. 20 copies of “History of India”

ii. 10 copies of R.S. Aggarwal

iii. 50 copies of English Grammar by R.K. Lakhani

iv. 100 copies of Hindi Vitan

I will replace all the books and rectify your problem at the earliest. You will get all the ordered books by tomorrow.

Yours Faithfully,

Ramesh Kumar



XYX School,


19 October 2018

Bright Sports Materials


Sub: order for educational toys and other equipment.

Dear Sir,

XYZ School wants to place a bulk order for the purchase of various educational toys and other equipment. Of the quotations that were invited for this purpose, yours are the most reasonable. Hence, we have decided to place a bulk order consisting of various items such as Fruits picture charts, Alphabet slates, letter Mosaic, Abacus etc. Details of the items are given below:

All these items are expected before the 25th of October.

Yours faithfully,

The Principal

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