Q. 1 F

Choose the right A. Outsourcing reduces costs and increases efficiency.

B. At times engineering and manufacturing jobs can also be outsourced.

C. BPOs have better business opportunities as compared to KPOs.

D. There may be dissatisfaction among job seekers in the countries that outsource the job.

Answer :

Option (C) is correct because BPOs have not better business opportunities as compared to KPOs. KPOs involve highly skilled workers. Activities like research and development (R and D) e learning is performed under KPOs which leads to better business opportunities.


Option (A) is not correct because outsourcing reduces costs and increases efficiency. It mainly comes to those countries where cheap and skilled workers are available. It leads to opening up of a large number of call centres.


Option (B) is not correct because at times engineering and manufacturing jobs can also be outsourced. The reason behind this is improved quality of work can be achieved with more expertise and more specialised processes.


Option (D) is not correct because there may be dissatisfaction among job seekers in the countries that outsource the job. This creates standard of living poor and work conditions worse.

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