Q. 85.0( 1 Vote )

Which consumer right entitles the consumer to get relief in case the product or service falls short of his expectations?

Answer :

Right to seek Redressal

This right ensures to protect the consumers against unfair trade practices or immoral exploitation of consumers. This right also involves the right to a fair settlement of the genuine grievances of the consumer. Therefore when there is a shortcoming in the expectations of the consumers this right can be entitled to consumers.

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