Answer :

CASE: Miss Devika Pillai purchased Grains from Mr. Pankaj & Co. operating in the same town, in January 2019. The grains purchased contained chemicals and colours to make it look more shiny and fresh. As a result, Miss Devika Pillai approaches the District forum.

COMPLAINT PETITION


For being cheated in the purchase of grains


BEFORE THE DISTRICT FORUM CONSUMER DISPUTES REDRESSAL FORUM, <JODHPUR>


Consumer dispute case no. 1234/2019


A petition under Section-11 Consumer Protection Act


And in the matter of:


Miss Devika Pillai


3 GHA 22 Madhuban, Basni, 1st phase, Jodhpur (Raj.)


Vs


Owner of the Shop


Mr. Pankaj & Co.


3B12, Chopasini Housing Board, Jodhpur.


To,


Hon’ble President and


Members of the District Forum


Jodhpur


May it please your honours:


This complaint petition is being filed on behalf of Miss Devika Pillai 3 GHA 22 Madhuban, Basni, 1st phase, Jodhpur (Raj.) referred hereafter as Complainant, and is as follows :


1.0 That this complaint Petition is being filed under Sec.
2 (1)(b)(i) of the Consumer Protection Act.


2.0 That the opposite party is engaged in the business of selling vegetables and grains in the known markets, apart from other activities.


(Narration of the Incident)


3.1 That on 5th January. 2019 (date of purchasing grains), the complainant deposited a sum of Rs 1 lakh to purchase 40 kg of Grains and the receipt (receipt no. -228) has been provided for this. A Photocopy of the said receipt is furnished at Annexure-I.


3.2 After knowing about being cheated, when the complainant approached the shopkeeper, he initially refused to talk on this matter and later denied of such act done by him. Hence, the complainant wrote to the shopkeeper, requesting to take an immediate intervention. Copy of the letter has been furnished at Annexure – II.


3.3 As a result, till date O.P No. 1 did not bother to honour the directives of a complainant, and the complainant is still didn’t receive his money back.


3.4 That the O.P had tried to sell grains which are unhealthy to consume by the complainant.


PRAYER


In the view of the submissions contained in the preceding paragraphs, the complainant most respectfully prays to the Hon'ble Forum to direct the Opposite Parties to:


(a) refund the cost of the purchased grain, Rs. <1 lakh> along with 10% interest;


(b) to pay a sum of Rs. 10,000/- towards the physical strain and mental agony suffered by the complainant and his family members (compensation); and


(c) to pay a sum of Rs. 1,000/- towards cost of this petition (Cost);


For which act of kindness, the complainant shall, as is duty bound, ever pray



Devika Pillai


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