Q. 65.0( 1 Vote )

Many consumers who are exploited do not seek redressal. Why?

Answer :

Consumer do not seek redressal becoming the process is cumbersome, expensive and time consuming. A Redressal case requires …(a) engaging a lawyer. (b) filing and attending the court proceedings.(c) the non availability of cash memos as cash memos are not issued for most purchases.(d) evidence is not easy to gather.(e) most purchases in the market are small retail sales.(f) the existing laws also are not very clear on the issue of compensation to consumers.(g) injured by defective products.

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