The consumer is the king of business. But it is seen that these consumers are often exploited due to unfair trade practices.
1. Consumer Protection Act (COPRA) was passed in the year 1986 to protect the interest of consumers.
2. A consumer should be aware of the provisions of the Act.
3. A consumer has the right to seek redressal against exploitation or any form of unfair practices.
4. He has the right to get compensation depending on the degree of damage.
5. Under COPRA, three-tier judiciary at District, State and National levels are established to enable effective and efficient redressal of disputes and grievances of the consumers.
Consumers can thus prevent the exploitation and unscrupulous trade practices which are prevalent.
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